I find iTunes Ux to be horrible. My guess it is largely driven by people that think the useful web isn’t cool enough so lets break all the things that work in order to be different. Or maybe there is some other reason for the horrible Ux that I don’t understand.
iTunes doesn’t use urls which are super user friendly. And even when urls are lamely named they can be useful.
Trying to figure our using the UI of iTunes how to submit a podcast was impossible. using the iTunes help found nothing for submit podcast? Using Google to overcome Apple’s lame help found web pages on Apple telling you what to do. It read like 1990 UI navigation by text. Go here click here, then click, here then click here. How idiotic. On top of being idiotic and outdated it didn’t work the places to click didn’t exist.
With using 1997 technology (way before really but wasn’t so common long before 1997) just have
No help needed. Even if someone goes to help just give that clickable url and done. But no, in 2014 Apple still can’t do that.
Finally I found another url
Super lame and unreadable but guess what clicking it works, unlike the various useless Apple webpages on clicking here and then clicking there and then clicking the next place which doesn’t exist.
Related: NASA You Have a Problem (point hair boss level idiotic Ux at NASA) Goldbergian Flash Fits Rube Goldberg Web Site – 1 in 7 new phones which are returned have “nothing wrong” with them (other than super bad usability) – Customer Focus and Internet Travel Search (usability done well by Hipmunk) – Making Life Difficult for Customers – Poor Web Site User Experience (Ux) for stock market data – NSF super lame usability failure